Operation Asst. Manager

Hiring for the position Operation Asst. Manager (Female) in a well-known Finance Consultant company in your city-Surat 

 Designation: - Operation Asst. Manager 

Job Description: - 

1. Client, Customer & People Management
2. Effective performance planning for self and team
3. Monitor employee activities and provide guidance where needed.
4. Encourage a positive work environment and culture for all employees.
5. Prepare and send report to the Director of Operation.
6. Arrange training session for all team member once in a month.
7. Schedule weekly meeting with leaders regarding their work and monthly task and report to Directors
8. To lead a team's available resources in order to deliver a quality service to customers in line with agreed service standards.
9. Ability to achieve stretch targets and take decisions as well as manage complex/ difficult employee situations.
10. Handle escalations for the team
11. Building and maintaining effective internal and external relationships with clients, government officers & Bank
12. Team's Career Planning/manage team performance & expectation.
13. Ensures service, SLAs and KPIs are continually reviewed, and expectations are met with optimum levels of quality & service delivery.
14. Work as a Single point of contact for ops department
15. Quality and Process improvement Initiatives
16. Identifying and instilling best practice, processes and systems and drive continuous improvement environment.
17. Planning, execution and monitoring of projects and standard systems

Required Key Skills: - 

1. Business degree or related professional qualification
2. Excellent communication and negotiation skills
3. experience in all aspects of planning and implementing sales strategy.
4. technical sales skills
5. knowledge of market research
6. experience in managing and directing a sale team.
7. problem analysis and problem-solving
8. decision-making & meeting sales goals

Experience required: Minimum 4-5 Years of experience in Sales & Marketing 

Interested candidates can share cv at hr@estabizz.com or WhatsApp at +917566998206 

 
Regards. 
Team HR 

Estabizz Fintech Private Limited 

www.estabizz.com