Estabizz Fintech Private Limited

Hiring for the position Operation Asst. Manager (Female) in a well-known Finance Consultant company in your city-Surat     Designation: - Operation Asst. Manager   Job Description: -   Client, Customer & People Management Effective performance planning for self and team Monitor employee activities and provide guidance where needed. Encourage a positive work environment and culture for all employees. Prepare and send report to the Director of Operation. Arrange training session for all team member once in a month. Schedule weekly meeting with leaders regarding their work and monthly task and report to Directors To lead a team's available resources in order to deliver a quality service to customers in line with agreed service standards. Ability to achieve stretch targets and take decisions as well as manage complex/ difficult employee situations. Handle escalations for the team Building and maintaining effective internal and external relationships with clients, government officers & Bank Team's Career Planning/manage team performance & expectation. Ensures service, SLAs and KPIs are continually reviewed, and expectations are met with optimum levels of quality & service delivery. Work as a Single point of contact for ops department Quality and Process improvement Initiatives Identifying and instilling best practice, processes and systems and drive continuous improvement environment. Planning, execution and monitoring of projects and standard systems   Required Key Skills: -   Business degree or related professional qualification Excellent communication and negotiation skills experience in all aspects of planning and implementing sales strategy. technical sales skills knowledge of market research experience in managing and directing a sale team. problem analysis and problem-solving decision-making & meeting sales goals   Experience required: Minimum 4-5 Years of experience in Sales & Marketing       Interested candidates can share cv at   hr@estabizz.com or WhatsApp at +917566998206       Regards.   Team HR   Estabizz Fintech Private Limited   www.estabizz.com